Subprocessors
Last updated
Who processes personal data for us
These companies process personal data on our behalf, only to provide the Rasket service and only as our Data Processing Addendum and Privacy Policy describe.
| Provider | What they do | Where |
|---|---|---|
| Vercel | Hosts the website, dashboard and API; runs background jobs; stores attachments, raw messages and exports in private file storage (Vercel Blob) | United States (Washington, D.C.) |
| Neon | Hosts the database | United States (AWS us-east-1) |
| Upstash | Queues and schedules the background jobs that send, receive and report on email, holding each job’s message until it has run | United States (Virginia) |
| Fly.io | Runs our SMTP relay, which carries messages sent over SMTP to the API | United States (Ashburn, Virginia) |
| Amazon Web Services | Sends and receives email (Amazon SES and SNS), and holds a received message briefly in Amazon S3 until it is processed | The region chosen for each domain: US East, EU (Ireland), South America (São Paulo) or Asia Pacific (Tokyo) |
| Stripe | Takes payments and runs the billing portal | Stripe’s infrastructure |
| Anthropic | Answers AI assist requests, when a team has turned it on | Anthropic’s infrastructure |
| Sign-in, if you choose to use it; and answers questions asked of the dashboard’s help assistant, through Vercel’s AI Gateway | Google’s infrastructure | |
| GitHub | Sign-in, if you choose to use it | GitHub’s infrastructure |
| Cloudflare | Looks up DNS records when a domain is verified, and applies DNS records if you connect a Cloudflare account | Cloudflare’s infrastructure |
When this list changes
Before a new subprocessor starts processing personal data for us, we add it to this page, move the date at the top, and announce the change in the changelog, which you can follow by its feed. If you object to a new subprocessor, write to support@rasket.com from your account’s email address and we will work with you on it; if we cannot resolve it, you can stop using the service and cancel your plan.